Published on Public Service Alliance of Canada (https://www.psacunion-test.com)

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Phoenix

Phoenix

Phoenix

Since the Phoenix pay system was launched in 2016, tens of thousands of PSAC members have faced countless pay problems and endless frustration. The federal government hasn’t had a single pay period where it was able to pay federal public service workers accurately or on time.  

The pay issues that started seven years ago with massive financial losses for our members have continued, with constant pay shortfalls and errors causing stress and anxiety paycheque after paycheque. From overpayments and underpayments to missed paycheques, delayed retirement severance and botched pay grades, more than half of all federal public service workers have suffered  pay issues – and the pay disaster is far from over.    

That’s why we continue to advocate for our members who’ve been impacted by Phoenix and are fighting for additional Phoenix damages compensation for workers. 

Every day, PSAC members, retirees and former members come to our Phoenix team for help with their pay issues when they have nowhere else to turn. PSAC has been helping federal public service workers navigate the broken pay system since it was launched, and they’ve seen it all.  

Our team is proud of the support we provide, and we stay in touch with you until your pay issues are resolved. 

If you need help with a pay issue, want to know more about what compensation you’re entitled to want to know more about our ongoing work pushing the government to fix the Phoenix nightmare, reach out to our Phoenix team and browse our resources below.  

Overpayment recovery FAQÔÇ»

Overpayment recovery FAQÔÇ» [1]

Received an overpayment letter? Here is what you need to know.ÔÇ»
Read More [2]
Severe impacts claims
Experienced serious losses because of Phoenix? We encourage you to make a claim.
Read More [3]
Other pay issues

Other pay issues [1]

The current state of pay issues caused by Phoenix
Read More [4]
Types of claims

Types of claims [1]

You may be eligible for claims due to Phoenix problems
Read More [5]
Phoenix pay grievances

Phoenix pay grievances [1]

How and when to file a grievance
Read More [6]
Contact us

Contact us [1]

Our Phoenix team is here to help you
Read More [7]

Updates

  • PSAC files policy grievances over Phoenix overpayments recovery [8]
    October 30, 2023

    PSAC files policy grievances over Phoenix overpayments recovery

    PSAC files policy grievances over Phoenix overpayments recovery [8]
  • Public Service Employee Survey [9]
    July 11, 2023

    Public Service Employee Survey: Phoenix debacle drags on, remote work still top of mind

    Public Service Employee Survey: Phoenix debacle drags on, remote work still top of mind [9]
  • [10]
    April 6, 2023

    Update: Phoenix damages taxability and deadline to object

    Update: Phoenix damages taxability and deadline to object [10]
  • Phoenix [11]
    March 1, 2023

    Seven years and counting: the Phoenix pay disaster still impacting workers today

    Seven years and counting: the Phoenix pay disaster still impacting workers today [11]
  • Chris Aylward [12]
    February 28, 2023

    Seven years of Phoenix pay issues add insult to injury for federal workers fighting for decent wages

    Seven years of Phoenix pay issues add insult to injury for federal workers fighting for decent wages [12]
  • Phoenix [13]
    February 24, 2023

    Reminder: there is still time to file claims due to Phoenix impacts

    Reminder: there is still time to file claims due to Phoenix impacts [13]

Read more [14]


Source URL: https://www.psacunion-test.com/phoenix

Links
[1] https://www.psacunion-test.com/
[2] https://psacunion.ca/phoenix-overpayment-recovery-faq
[3] https://psacunion.ca/phoenix-severe-impacts-claims
[4] https://psacunion.ca/phoenix-other-pay-issues
[5] https://psacunion.ca/phoenix-types-of-claims
[6] https://psacunion.ca/phoenix-pay-grievances
[7] https://psacunion.ca/contact-us-phoenix
[8] https://www.psacunion-test.com/psac-files-policy-grievances-over-phoenix
[9] https://www.psacunion-test.com/public-service-employee-survey-phoenix-debacle
[10] https://www.psacunion-test.com/update-phoenix-damages-taxability-and-deadline
[11] https://www.psacunion-test.com/seven-years-and-counting-the-Phoenix-pay-disaster-still-impacting-workers-today
[12] https://www.psacunion-test.com/seven-years-of-Phoenix-pay-issues-add-insult-to-injury-for-federal-workers-fighting-for-decent-wages
[13] https://www.psacunion-test.com/reminder-there-is-still-time-to-file-claims-due-to-Phoenix-impacts
[14] https://psacunion.ca/phoenix-news